10 Remote Onboarding Best Practices You Should Follow In 2023

June 07, 2023
10 Remote Onboarding Best Practices You Should Follow In 2023

Remote onboarding is the process of integrating new employees into a company’s culture and operations when they are working remotely. With the current work-from-home trend, remote onboarding has become crucial to hiring. It’s important to ensure that new hires feel welcomed, supported, and equipped with the necessary resources to do their job effectively, even when not in the office.

This article will discuss eight remote onboarding best practices you should follow in 2023 to ensure your new employees have a positive and productive onboarding experience. By using these best practices, you can help new hires feel valued and supported, increasing engagement, productivity, and retention.

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Remote Onboarding Best Practices to Know

Define Your Onboarding Process

When you have a structured onboarding process, new hires are aware of what to expect and what is expected of them. This can reduce initial anxiety and help them settle in more quickly. It also certifies that all new hires receive consistent training and information.

To define your onboarding process, start by breaking it down into steps. This might include introducing new hires to their team, providing them with necessary equipment and access, and giving them an overview of the company culture and values. Each step should be clearly defined and communicated to new hires.

When communicating the onboarding process to new hires, use clear and concise language. Avoid using jargon or technical terms that new hires might not understand. Consider creating a checklist or timeline to help new hires track their progress and stay on top of their tasks.

Establish A Welcoming Environment

Creating a welcoming environment is essential for successful remote onboarding. New hires are more likely to be engaged and productive when valued and included.

Here are some tips for creating a welcoming environment for new remote hires:

  1. Start with a warm welcome message: Send new hires a welcome email or message that introduces them to the team and provides them with some basic information about the company and their role.
  2. Assign a buddy or mentor: Pair new hires with an experienced team member who can help them get up to speed and answer their questions.
  3. Conduct virtual introductions: Use video conferencing tools to introduce new hires to their team members and colleagues. This can help to build connections and foster a sense of community.
  4. Schedule team-building activities: Plan virtual team-building activities to help new hires get to know their colleagues and feel more connected. This might include virtual happy hours, team quizzes, or online games.
  5. Provide access to resources: Ensure new hires have access to all the resources they need to do their job effectively, including training materials, software, and hardware.

Set Clear Expectations

Setting clear expectations helps new hires understand what is expected of them and can also prevent misunderstandings or miscommunications.

  1. Communicate job responsibilities: Ensure new hires understand their roles and responsibilities from the outset. This might include providing them with a job description or outlining their responsibilities clearly and concisely.
  2. Define performance metrics: Establish clear performance metrics or goals for new hires. This can help them understand how their performance will be evaluated and what they must do to succeed.
  3. Communicate company culture: Help new hires understand the company’s values, culture, and expectations. This might include providing them with an employee handbook or outlining the company’s mission and vision.
  4. Schedule regular check-ins: Regularly check in with new hires to ensure they understand their roles and responsibilities and are aligned with company expectations. This can also allow new hires to ask questions or provide feedback.

Provide the Necessary Resources

New hires may struggle to perform their job effectively without the right equipment, software, and training.

  1. Provide equipment: Ensure new hires can access the equipment needed to perform their job effectively. This might include a laptop, headset, or other necessary hardware.
  2. Provide access to software and tools: Ensure new hires can access all the software and tools they need to do their job. This might include access to company software, collaboration tools, or communication platforms.
  3. Provide training resources: Offer training resources to help new hires learn how to use software and tools effectively. This might include written materials, video tutorials, or online training courses.
  4. Address technical issues promptly: If new hires experience any technical issues, address them promptly. This can help prevent frustration and ensure new hires can perform their job effectively.

Encourage Feedback & Questions

Encouraging new hires to ask questions and provide feedback can help them feel valued and supported while providing valuable insights for improving the onboarding process.

  1. Solicit feedback from new hires: Regularly ask new hires for feedback on the onboarding process, including what is working well and what could be improved. This can be done through surveys, one-on-one check-ins, or other forms of communication.
  2. Address questions and concerns promptly: Ensure new hires know whom to contact with any questions or concerns and that their questions will be addressed promptly. This helps prevent frustration and confusion and helps new hires feel supported.

Provide Opportunities for Growth & Development

In a remote work environment, it can be challenging to create opportunities, but it’s not impossible.

  1. Set goals and provide feedback: Work with new hires to set goals that align with their interests and the company’s needs. Regularly provide feedback on their progress and offer support and resources to help them achieve their goals.
  2. Offer mentorship or coaching: Pair new hires with experienced employees who can provide guidance and support. This can help new hires develop new skills, learn about the company’s culture, and build relationships with colleagues.
  3. Provide learning opportunities: Offer access to training resources and online courses to help new hires develop new skills or deepen their knowledge in specific areas. Encourage new hires to take advantage of these opportunities and incorporate new skills into their work.

Foster A Sense of Community

Fostering a sense of community among remote employees creates a positive work culture and promotes employee engagement.

  1. Virtual team-building activities and social events: Plan virtual team-building activities and social events to help new hires get to know their colleagues and feel like part of the team. This might include virtual happy hours, game nights, or other activities.
  2. Recognize and celebrate employee achievements: Celebrate employee achievements and milestones to help create a culture of recognition and appreciation. This can be done through virtual shout-outs, awards, or other forms of recognition.

Evaluate the Effectiveness of Your Onboarding Process

Regularly assessing and adjusting your onboarding process ensures that new hires can hit the ground running and are set up for long-term success.

One best practice for evaluating your onboarding process is to gather feedback from new hires and other stakeholders. This feedback can be collected through surveys, one-on-one meetings, or focus groups. To gather useful and actionable feedback, asking specific questions about the onboarding process and the new hire’s experience is important.

Another best practice is to involve all stakeholders in the evaluation process, including managers, HR personnel, and current employees. This can provide a well-rounded perspective on the effectiveness of the onboarding process and any areas that need improvement.

Once feedback has been gathered, making changes and improvements as needed is important. This can include updating training materials, adjusting the timing or structure of certain onboarding activities, or providing additional support for new hires.


In conclusion, remote onboarding has become increasingly important as more and more companies adopt a work-from-home model. By following these remote onboarding best practices, companies can ensure that new hires feel welcomed, valued, and equipped to do their job effectively. Moreover, companies can set themselves and their new hires up for success.

If you’re looking for a reliable onboarding service for your onshore, offshore, or remote candidates and teams, Xperti has the expertise. We can help you streamline your onboarding process and ensure your new hires integrate smoothly into your organization.

Also Read: 10 Pre-Screening Interview Questions Recruiters Must Ask

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